Report Regarding Unshipped Items

【To Our Valued Customers】
Regarding the products you have ordered,
an issue has occurred where some data was not imported,resulting in missing items in your delivery.
Including customers who have already contacted us,
we are contacting the affected customers individually.
We apologize for the inconvenience.
We have arranged to deliver the missing items in a separate shipment.
To prevent such data import issues from occurring again in the future,
we will exercise the utmost care and improve coordination with our warehouse.
SERPENTINA Management
Back to blog