Notice of Year-End and New Year Holiday Closure for Shipping and Customer Support Operations

Thank you for choosing SERPENTINA. Please be advised that our shipping and customer support services will be suspended during the following period.

Shipping services will be suspended during the period below.
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Wednesday, December 28, 2022 – Wednesday, January 4, 2023
※The final shipment of the year will include orders placed by 10:00 a.m. on Tuesday, December 27, 2022. (Excluding made-to-order items)
※Shipping will resume in order starting Thursday, January 5, 2023.
※We will continue to accept orders during this period.
※Please note that orders for made-to-order or pre-order items placed during the above period may take longer than usual to be delivered.

Customer support services will be suspended during the period below.
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Thursday, December 29, 2022 – Tuesday, January 3, 2023
※Inquiries received during the above period will be addressed in order starting Wednesday, January 4, 2023, but may take longer than usual.

We apologize for any inconvenience this may cause and appreciate your understanding.