Shipping Delays Due to Inclement Weather

Thank you very much for always using SERPENTINA.

Although we deliver our products via Sagawa Express,
due to traffic restrictions caused by severe weather and ferry cancellations, there are delays in parcel delivery in the following areas.

【Areas where parcel delivery is suspended】
Niigata Prefecture: Nagaoka City, Ojiya City, Minamitsuke City, Kashiwazaki City, Niigata City, Gosen City, Sado City, Agano City, Higashikappu District, Kariyasu District, and Mishima District

【Areas where parcel delivery is delayed】
Niigata Prefecture: All areas except those listed above
Ishikawa Prefecture: Wajima City (excluding Monzen-machi)
All parcels sent from across Japan to Hokkaido, Okinawa Prefecture, and Kagoshima Prefecture (Amami City and Oshima District)

In other areas, parcel delivery and pickup may also be affected by weather and road conditions.

We apologize for any inconvenience this may cause and appreciate your understanding.

For more details, please check the Sagawa Express website.
https://www2.sagawa-exp.co.jp/information/detail/242/?_ga=2.30107259.550360594.1671681699-1583943124.1671681699