Announcement of Cat Charity Sale

Thank you very much for your continued patronage of our products.

We are holding our "Cat Charity Sale" again this year🌹
During the sale, you can purchase eligible items at special prices of up to 60% off.

And once again, a portion of the proceeds will be donated to support rescue cat activities.
Furthermore, this year we will also be providing support for the Kumamoto earthquakes.

This charity sale allows you to enjoy shopping while contributing to the support of cats and the disaster-affected areas.
Please take advantage of this opportunity to purchase the items you have been interested in or your favorite items at great prices.

【About the Donation】
For each item purchased during this period, we will donate the following amount.
100 yen per item

※Only items purchased during this period are eligible.

【Donation Recipients】
・Neco Republic
・Kumamoto Prefecture (Kumamoto Earthquakes)

 

【Period】
Friday, August 21, 17:00 – Thursday, August 27, 18:00

 

【Eligible Brands】
Enchanted Corset / CINEMATIQ / SERPENTINA

 

【SALE Items】
You can view them here
※Please note that items may sell out before the sale begins.

【SALE Prices】

▼Notes

①As each item is packed by hand, please be aware in advance that shipping may be significantly delayed.

 

②Please note that the "Size Exchange Service" exclusive to CINEMATIQ / SERPENTINA products does not apply to SALE items.

 

③We have been receiving many incorrect shipping addresses. In particular, we have received an increasing number of inquiries from customers who have moved or whose Apple Pay registered information is outdated. Please check your address in advance, as we may not be able to retrieve or refund items delivered to the wrong address.

 

④Items may sell out while you are contacting us. We cannot hold items, and we respond to inquiries in the order they are received, so we ask for your understanding.

⑤Due to the large number of orders we receive, shipping may take some time.
We plan to ship approximately 3 weeks from the order date,
but the delivery date may vary due to the circumstances of the delivery company, etc.
Thank you for your understanding.

 

 

▼Frequently Asked Questions

①I entered the wrong shipping address.
　→Please contact our customer service immediately with your corrected address.

 

②I purchased them separately, so I want them shipped together.
　→We do not accept requests to combine shipments. Please be sure to purchase them together.

 

③I accidentally purchased it with a pre-order item.
　→If you purchase a pre-order item and a regular item together, they will be shipped together to match the shipping timing of the pre-order item. If you want the regular item delivered sooner, please be sure to place separate orders.

④I placed the order before the SALE and want to cancel it.
　→We cannot accept cancellations due to customer convenience.

 

⑤I haven't received the order confirmation email.
　→DOCOMO users, we would appreciate it if you could use a free email address. Due to system issues, automatic emails sent to DOCOMO addresses are being blocked. Therefore, we cannot deliver the order completion email. We apologize for the inconvenience.

 

For inquiries, please click here