Notice of Year-End Sale

Thank you very much for your continued patronage of our products.

To show our appreciation, we will be holding our annual fiscal year-end sale again this year🌹
Up to 60% OFF✨

In addition to our highly popular corsets,
items that were very popular this winter will also be on sale!

Don't miss this opportunity♪

You can view the sale items here✨

 

【Fiscal Year-End SALE】
March 13 (Fri) 12:00 – March 18 (Wed) 12:00

【Participating Brands】
Enchanted Corset / CINEMATIQ / SERPENTINA

 

During this fiscal year-end SALE, a coupon discount will be automatically applied depending on your purchase amount.

■ Automatic Discount Details
¥10,000–¥29,999 → ¥1,000 OFF
¥30,000–¥49,999 → ¥3,000 OFF
¥50,000 or more → ¥5,000 OFF

※For purchases of ¥50,000 or more, all coupons will not be combined; only the "¥5,000 OFF" discount will apply.
※The coupon will be automatically applied at the time of purchase.

【Please Note】
・Only one of the automatic discounts above will apply depending on your purchase amount.

▼Important Notes

①As each item is packaged by hand, please note in advance that shipping may be significantly delayed.

②Please note that the "Size Exchange Service" does not apply to SALE items.

③We have been receiving many incorrect shipping addresses. In particular, we have received an increasing number of inquiries from customers who have moved or have outdated information registered with Apple Pay. Please check your address in advance, as we may not be able to retrieve or refund items delivered to the wrong address.

④Items may sell out while you are inquiring with us. We cannot hold items, and we respond to inquiries in the order they are received, so we ask for your understanding.


⑤Due to a very large number of orders, shipping may take some time.
We plan to ship within approximately 3 weeks from the order date,
but the delivery date may vary due to the circumstances of the delivery company. Thank you for your understanding.

 

▼Frequently Asked Questions

①I entered the wrong shipping address.
　→Please contact our customer service immediately with your corrected address.

②I cannot use my points.
　→There are several possible reasons.
　　・Points cannot be used in conjunction with Shop Pay/Apple Pay/Google Pay.
　　・Points may not be usable in conjunction with coupons.
　　If you cannot enter your points or click the button to use them on any page other than this one, please clear your cache and then reopen the shop page.

③I purchased them separately, so I would like them shipped together.
　→We do not offer combined shipping. Please be sure to purchase them together.

④I accidentally purchased it with a pre-order item.
　→If you purchase a pre-order item and a regular item together, they will be shipped together to match the shipping timing of the pre-order item. If you wish to receive the regular item sooner, please be sure to place separate orders.


⑤I placed my order before the sale started, so I would like to cancel it.
　→We cannot accept cancellations due to customer convenience. Please make sure to purchase after 12:00 on March 13 and confirm the price change at the time of purchase.

⑥I did not receive an order confirmation email.
　→DOCOMO users, we recommend using a free email address. Due to system issues, automatic emails sent to DOCOMO addresses are being blocked. Therefore, we are unable to deliver the order completion email. We apologize for the inconvenience.

Contact: https://serpentina.jp/pages/contact