[Important] Notice Regarding Shipping Operations and Customer Support During the Year-End and New Year Period

Thank you for choosing SERPENTINA.
Please be advised that SERPENTINA will suspend shipping and customer support during the following period.

Shipping will be suspended during the following period.
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Friday, December 29, 2022 – Wednesday, January 3, 2023
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※The final shipments of the year will be for orders placed by 9:00 a.m. on Wednesday, December 28, 2022. (Pre-order items excluded)
※Shipping will resume in order starting Thursday, January 4, 2023.
※We will continue to accept orders during this period.

※Please note that orders placed during the year-end and New Year period may take longer than usual to process.

Customer support will be suspended during the following period.
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Friday, December 29, 2022 – Wednesday, January 3, 2023
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※Inquiries received during the above period will be addressed in order starting Wednesday, January 4, 2023, but please note that responses may take longer than usual.

We apologize for any inconvenience this may cause and appreciate your understanding.