Notice of Year-End Sale

Our fiscal year-end sale will start on Friday, March 7, from 12:00 PM.

This sale is expected to be extremely popular, so please be sure to join us.

【Fiscal Year-End Sale Details】

Date and Time: Friday, March 7, 12:00 PM – Tuesday, March 11, 12:00 PM

Eligible Brands: SERPENTINA
　　　　　　　*Some items are excluded.

【Important Notes】

①Each item is packaged by hand, so please be aware in advance that shipping may be significantly delayed.

②There have been many errors regarding shipping addresses. In particular, we have received an increasing number of inquiries from customers who have recently moved or whose Apple Pay registered information is outdated. If an item is delivered to the wrong address, there is a possibility that it cannot be retrieved or refunded, so please check your information in advance.

③Items may sell out while you are contacting us. We cannot hold items, and please understand that we respond to inquiries in the order they are received.

【Frequently Asked Questions】

①I entered the wrong shipping address.
　→Please contact our customer service immediately with your corrected address.

②I purchased them separately, so I would like them to be shipped together.
　→We do not accept requests to combine separate orders. Please be sure to purchase them together.

④I placed my order before the sale started and would like to cancel it.
　→We cannot accept cancellations due to customer convenience. Please wait until 12:00 PM on March 7 and confirm the price change before purchasing.

⑥I haven't received an order confirmation email.
　→DOCOMO users, we would appreciate it if you could use a free email address. Due to system issues, automatic emails sent to DOCOMO addresses are being blocked. As a result, we are unable to deliver order confirmation emails. We apologize for the inconvenience and thank you for your cooperation.

Contact Us: https://tv80d8f00nwqqizk-60448145560.shopifypreview.com/pages/contact